Established in 1951, IOM the UN Migration Agency is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.


Under the direct supervision of the Project Coordinator (Migrant Assistance & Migration for Development) and the overall guidance of the Chief of Mission, and in close coordination with the Regional Office, the Migrant Assistance Division in IOM Headquarters, relevant country offices, and external stakeholders, the incumbent will assist in the planning, implementation, monitoring and reporting of human trafficking and modern slavery projects and activities for IOM UK.                                                      

Responsibilities and Accountabilities:

1.         Provide assistance in the planning and implementation of human trafficking and modern slavery projects and activities in line with the strategy, organisational policies and procedures.

2.         In coordination with the supervisor, represent IOM at national human trafficking and modern slavery forums; attend meetings and contribute as required to increase stakeholder understanding and knowledge of IOM’s projects, capacities and expertise.

3.         Provide inputs to project proposals, project reports, internal periodic reports, and communication materials related to human trafficking and modern slavery.

4.         Support liaison activities with relevant stakeholders, including government departments, donors, civil society organisations, local authorities and the private sector.

5.         Support with the coordination of training activities for frontline professionals on human trafficking and modern slavery, including marketing activities, content development, calendar management, payment monitoring, keeping attendance records and the actual delivery of training; support in exploring opportunities to increase training clients.

6.         Participate in the development and implementation of a monitoring and evaluation (M&E) framework for training activities in human trafficking and modern slavery to track learning outcomes, using information generated to compile annual reports.

7.         Liaise and work closely with civil society organisations, the police and relevant IOM country offices overseas to provide voluntary return and reintegration assistance to victims of trafficking or modern slavery who wish to return to their country of origin.

8.        Support with the administrative requirements for all activities related to human trafficking and modern slavery, including file management for individual voluntary return cases (hard copy and electronic, including entries in the global data management system), maintaining contacts and distribution lists, writing and storing meeting notes, responding to email and letter correspondence, and ensuring that data required for reporting purposes is collected and stored.

9.         Monitor developments within the sector, including new reports and events; update social media content on IOM’s human trafficking and modern slavery activities.

10.       Perform any other duties as may be assigned.


Creates a respectful office environment free of harassment and retaliation, and promotes the prevention of sexual exploitation and abuse (PSEA).

The incumbent is expected to demonstrate the following competencies:

  • Accountability – takes responsibility for action and manages constructive criticisms
  • Client Orientation – works effectively well with client and stakeholders
  • Continuous Learning – promotes continuous learning for self and others
  • Communication – listens and communicates clearly, adapting delivery to the audience
  • Creativity and Initiative – actively seeks new ways of improving programmes or services
  • Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;
  • Performance Management – identify ways and implement actions to improve performance of self and others.
  • Planning and Organizing - plans work, anticipates risks, and sets goals within area of responsibility;
  • Professionalism -  displays mastery of subject matter
  • Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation.
  • Technological Awareness - displays awareness of relevant technological solutions;
  • Resource Mobilization - works with internal and external stakeholders to meet resource needs of IOM ( optional depending on position level)

Required Qualifications and Experience:

  •  Completed University degree from an accredited institution in a field relevant to humanitarian development with 5 years relevant professional experience or school diploma with 6 years of relevant professional experience;
  • Advanced degree in social sciences (psychology, social work, sociology, human development and family studies or similar) relevant to the topics of unaccompanied minors, separated children, protection, safeguarding and/or integration would be an advantage;
  • Relevant professional experience in human trafficking and modern slavery, migration management, and/or international migration issues;
  • Experience and proven competencies in liaising with a variety of stakeholders, including governmental authorities, international and national institutions, diplomatic missions and non-governmental partners;
  • Excellent written and verbal communication skills;
  • Excellent organizational and administrative skills, with strong attention to detail;
  • Ability to work to deadlines and under pressure;
  • Ability to prepare clear and concise reports;
  • Demonstrated computer literacy, especially with Microsoft Office software suite;
  • Ability to respond quickly and diligently to simultaneous requests;
  • Experience in community engagement;
  • Demonstrated ability to work effectively in a multi-cultural setting.


  • English (Fluent)
  • Working knowledge of any other UN language an advantage

Method of Application:       

Please submit the completed personal history form (attached below, note it has several pages) with a cover letter not more than one page specifying the motivation for application to . Please note that the post is subject to local recruitment. Only EU citizens or persons holding a valid residence or work permit for UK/EU will be eligible for consideration.

Please quote reference no. “VN GB10 2017_07 Project Support Assistant + your SURNAME” in the subject of your application email.

Only shortlisted candidates will be contacted.

Closing Date: 22 June 2017

Call for CVs




The International Organization for Migration in the United Kingdom (IOM UK) is an intergovernmental organization with 166 member states, with more than 400 field offices in over 150 countries. Established in 1951, IOM promotes humane and orderly migration for the benefit of all. In the UK specifically, IOM works in resettlement, integration, counter-trafficking, diaspora and development, migrant assistance, migration policy and research, and community cohesion. More information is available at

IOM, in close partnership with UNHCR, central and local government agencies, and civil society partners, has been facilitating the resettlement of refugees to the UK since 2004. Currently, IOM UK provides cultural orientation sessions for Syrian refugees prior to their arrival in the UK to enhance their integration process by providing them with accurate and relevant information about the UK.

IOM’s experience in numerous countries has found that integration is a two-way process, however, working best when both refugees and those in receiving communities have a good understanding of each other’s expectations, cultural differences, and practices. IOM UK launched its Syrian Information Sessions in May 2016 to increase local knowledge of the Syrian communities being resettled in the UK, and thus supporting strong, appropriate integration services. To date, the programme has delivered 35 sessions to nearly 900 participants across the UK.

With this Call for CVs, IOM UK invites United Kingdom residents with knowledge about Syria and Syrian culture, life, and society to apply for a consultancy position of Cross-Cultural Facilitator.  Cross-Cultural Facilitators will provide information sessions on Syria and Syrian refugees to local authorities and partners participating in the Syrian Vulnerable Persons Resettlement programme. We are looking for cross-cultural facilitators available on an on-call basis. Members of the Syrian community and female candidates are highly encouraged to apply for this exciting position.   

The duties and responsibilities of the Cross-Cultural Facilitator include:

  • Assist in the development and updating of high quality teaching materials, visual aids, handouts, and activities;
  • Confidently and proactively research and provide accurate information on Syrian culture and society to enhance information session content;
  • Provide Syrian country and culture information sessions to local authorities and their partners throughout the UK;
  • Ensure all arrangements are in place for each session, such as travel arrangements;
  • Write and submit reports following the delivery of each information session;
  • Maintain positive and professional relationships with local authorities and their partners;
  • Proactively communicate relevant feedback and opportunities received during information sessions to appropriate IOM staff;
  • Promote information sessions where appropriate;
  • Assist in other assigned and relevant tasks from time to time

Chosen facilitators must attend in-house training on content and teaching methodologies in information sessions, UK resettlement, and integration, as well as shadowing the lead facilitator, before delivering information sessions directly.

Personal refugee background or experience working with refugees is an advantage. Teaching experience is a vital asset.


  1. Excellent knowledge of Syrian life and society through experience;
  2. Capable of working in a multicultural environment;
  3. Excellent communication skills (written and oral);
  4. Knowledgeable about interactive teaching methods;
  5. Excellent presentation skills; ability to present in public forums;
  6. Ability to handle confidential and sensitive information;
  7. Ability to make effective decisions under time pressure;
  8. Good level of computer literacy;
  9. Ability to work under pressure.

Languages:                   Fluent command of spoken and written English is a requirement. Fluent command of written and/or spoken Arabic is an advantage.

Cover letter with CV in English should be sent to:                

Location:                       Throughout the United Kingdom                             

Date to commence:        When needed (on-call basis) starting mid-July 2017

Submission deadline:    Continuous call for CVs      

Qualified facilitators will be appropriately remunerated in this role.

Only EU citizens or persons holding a valid residence or work permit for UK/EU will be eligible for consideration.